Top 7 Social Media Lessons from LA Arson Fire Event

Written by Mark / on 01/04/2012 / 0 Comments

Categories: Guest Blog

Posted on 4 January, 2012 - Post by: Kim Stephens

(The following is an excellent account of social media lessons learned by the Joint Task Force developed to handle the LA Arson Fire Event.) 

The Los Angeles area arson fires were an unwelcome addition to the 2011 holiday season. Although I'm sure each of the agencies involved in the Joint Task Force including the Los Angeles County Sheriff's Department, Los Angeles Police Department, Los Angeles Fire Department, Los Angeles County Fire Department, and members of the Federal Bureau of Alcohol, Tobacco, Firearms, and Explosives will be examining their response effort in detail, today I am gleaning some lessons learned with regard to the established Joint Information System, and in particular, how they handled social media during the event. Captain Mike Parker, PIO with the Los Angeles Sheriff's Department, was gracious enough to share his insights so that other agencies across the country may learn from their experience.

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